1. Information We Collect
We collect information necessary to provide our bullion-brokering services, comply with regulatory obligations, and ensure the safety and security of our operations.
1.1 Personal Identification Information
* Full name
* Date of birth
* Residential address
* Contact information (email, phone number)
* Identification documents (passport, national ID)
* Proof of address documents
1.2 Financial and Transaction Information
* Bank account and payment information
* Purchase and sale records
* Transaction history
* Source-of-funds or source-of-wealth information (where required)
1.3 AML/KYC Verification Information
To comply with anti-money-laundering (AML) and counter-terrorist-financing (CTF) laws, we may collect:
* Identity verification results
* Sanctions-list checks
* Politically Exposed Person (PEP) screening results
* Risk-assessment data
1.4 Automatically Collected Information
When you visit our website, we may automatically collect:
* IP address
* Device and browser information
* Usage data (pages visited, actions taken)
* Cookies and tracking technologies
2. How We Use Your Information
We use your information only for lawful and legitimate purposes, including:
* To provide, process, and manage bullion-brokering transactions
* To verify your identity and comply with AML/CTF obligations
* To prevent fraud, suspicious activity, and financial crime
* To meet regulatory and legal compliance requirements
* To communicate with you regarding your account or transactions
* To improve and secure our Services
* To maintain internal records and audits
We do not sell your personal data to third parties.
3. AML, KYC, and Financial Crime Compliance
As a bullion broker, Armada.Gold is legally required to perform identity verification and monitor transactions for potential money-laundering, terrorist financing, fraud, or other illegal activities.
This may include:
* Verifying your information against third-party databases
* Conducting sanctions-list and PEP checks
* Assessing risk of transactions
* Requesting additional documents or clarifications when necessary
If you refuse to provide required information, we may be unable to offer our services.
4. Sharing Your Information
We treat your information as confidential. However, we may share it in the following circumstances:
4.1 With Government or Regulatory Authorities
We may disclose your information “when legally required” or “when responding to lawful requests”, including but not limited to:
* Financial intelligence units
* Tax authorities
* Law-enforcement agencies
* Regulatory bodies overseeing AML/CTF compliance
This may occur without notifying you if prohibited by law.
4.2 With Service Providers
We may share information with trusted third-party service providers who assist us with:
* Identity verification
* Payment processing
* Data storage and security
* Website functionality
These providers are contractually obligated to protect your data.
4.3 Business Transfers
If Armada.Gold undergoes a merger, acquisition, or restructuring, your data may be transferred as part of the business assets, subject to confidentiality protections.
4.4 Legal disputes
In the event of a dispute between the parties regarding payment, non-delivery, or the quality of the delivered goods, Armada.gold will share the parties’ details.
5. Data Security
We implement industry-standard technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal data only for as long as necessary to:
* Provide services
* Fulfill contractual obligations
* Comply with legal and regulatory requirements (including AML/CTF retention periods)
* Resolve disputes and enforce agreements
After required retention periods expire, we securely delete or anonymize your data.-
7. Your Rights
Depending on your jurisdiction, you may have rights such as:
* Accessing your personal data
* Correcting inaccurate or incomplete information
* Requesting deletion of your data (subject to legal limitations)
* Restricting or objecting to processing
* Requesting data portability
To exercise these rights, contact us at the email below. Note that AML and legal obligations may prevent deletion or modification of some data.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance website functionality, analyze traffic, and improve user experience. You may manage cookie preferences through your browser settings.
9. International Data Transfers
If your data is transferred outside your country of residence, we take steps to ensure appropriate safeguards are in place, consistent with applicable data-protection laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top indicates the latest revision. Your continued use of the Services constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please e-mail us at “bullion @ armada . gold”