1. Nature of the Service: Armada.gold operates as an online brokerage platform (an intermediary) and is not a bullion dealer. It facilitates transactions between third-party sellers and buyers in exchange for a commission. Armada.gold is not a party to the sales contract between the buyer and the seller.

2. Binding Transaction without Right of Withdrawal: Since transactions take place between private individuals for goods whose price is dependent on fluctuations in the financial market (precious metals), the statutory "right of withdrawal" does not apply. A transaction becomes legally binding once the buyer pays the advance payment (“lock-in”). At this point, the seller is contractually obligated to deliver the listed item under the agreed terms.

3. Payment and Shipment Deadlines: Upon selecting the shipment option, the buyer must pay the remaining balance directly to the seller. The seller is required to ship the item within two (2) working days of receiving the funds, using the specific delivery service selected by the buyer during the checkout process.

4. Shipping Risk and Liability: The seller bears the risk of loss, damage, or misplacement until the item is successfully delivered to the buyer. Any disputes regarding shipment are exclusively between the seller and the chosen delivery service. Armada.gold assumes no liability for transport, logistics, or delivery failures

5. Safe Exchange (In-Person Pick-up): For physical handovers, parties must agree on a mutually acceptable location. To ensure safety, the seller must agree to a public, high-security location (e.g., a hotel lobby, bank branch, or restaurant) if requested by the buyer. Armada.gold is not responsible for the safety of the parties during physical meetings.

6. Testing of Bullion: The seller may not refuse non-destructive testing of the bullion at the time of pick-up. Permissible methods include density (Archimedes) tests, Sigma Metalytics, ultrasound scanning, or magnetic testing. The buyer is responsible for providing the equipment and bearing all costs and risks associated with the testing.

7. Buyer Default (Non-Payment): If the buyer fails to pay the remaining balance within 24 hours of the transaction "lock-in," the transaction may be canceled by Armada.gold, and the item will be relisted. In such cases, the advance payment may be forfeited in accordance with Section 8.

8. Seller Warranties and Accuracy: The seller warrants that all listed items are authentic, accurately described, legally owned, and free of any liens or encumbrances. Listings must be removed immediately if the item is no longer available.

9. Failure to Deliver (Seller Default): Once a transaction is locked in, the seller is obligated to deliver the exact item described. Failure to deliver results in a breach of contract. In such cases, the seller must pay Armada.gold the original commission plus a 100% surcharge (liquidated damages), with a minimum fee of €250, to cover administrative costs and platform disruption.

10. KYC/AML Compliance: In accordance with Belgian and EU Anti-Money Laundering (AML) regulations, all users agree to provide proof of identity and any other documentation requested by Armada.gold for "Know Your Customer" (KYC) purposes. Armada.gold reserves the right to freeze transactions or accounts failing to meet these requirements.

11. Prohibited Items and Counterfeits: Only bullion meeting the purity standards described in the listing may be offered. The sale of counterfeit, plated, or altered bullion is strictly prohibited. Armada.gold maintains a zero-tolerance policy; such activity will result in a permanent ban and an immediate report to the relevant Belgian criminal authorities.

12. Limitation of Liability: Armada.gold acts solely as a facilitator. We are not responsible for the quality, authenticity, condition, or delivery of items. To the maximum extent permitted by Belgian law, Armada.gold shall not be liable for any direct, indirect, or consequential damages arising from transactions between users.

13. Price Feed and Technical Errors : Armada.gold relies on third-party price feeds for indicative market data. In the event of technical malfunctions, delays, or pricing errors (e.g., "fat finger" errors or feed outages), Armada.gold reserves the right to cancel affected transactions at its sole discretion without penalty to any party. In such cases, both buyer and seller are also entitled to cancel the transaction.

14. Governing Law and Dispute Resolution: These terms are governed by Belgian law. Any dispute arising from the use of this platform or these terms that cannot be resolved amicably shall be submitted exclusively to the Chamber of Arbitration and Mediation (Rue du Tilleul 98, 1030 Brussels, www.arbitrage-mediation.be) in accordance with its simplified rules.